What Participants Have Said

THE SITUATION

A 53-year-old secondary school teacher in Klang had been receiving increasingly sophisticated phone calls. One almost convinced her that her bank account was involved in a money laundering investigation. She had not lost any money — but she was shaken enough to want to understand how these schemes work.

WHAT SHE DID

She attended the Scam Awareness Workshop in January 2025. The first session covered exactly the type of impersonation call she had received — including the specific authority-transfer techniques these callers use to create panic and override rational thinking.

THE OUTCOME

She described feeling "steadier" after the workshop — not because the calls stopped, but because she now had a mental framework for responding. She has since shared the reference card with her school's parent association. Three colleagues attended the next cohort.

THE SITUATION

A 48-year-old logistics manager in Petaling Jaya had a son enrolled at a university in Australia. Monthly transfers were becoming increasingly stressful as the Ringgit fluctuated. He had been told to "open a USD account" by several people but did not fully understand why or which option made sense for him.

WHAT HE DID

He joined the Multi-Currency Savings Course in October 2024. The second session on USD and SGD strategies was directly applicable to his situation. He used the currency allocation worksheet to map out a savings approach that matched his income cycle and his son's semester payment schedule.

THE OUTCOME

By adjusting when and how he converted Ringgit, he reduced the average rate he was paying per AUD. More importantly, he said the anxiety around the transfers diminished significantly — because he now had a plan rather than reacting to each rate movement.

THE SITUATION

A 57-year-old self-employed architect in Ampang had been postponing both his retirement planning and his will for years. His wife had asked him repeatedly to "sort it out" — but the combination of complexity and emotional weight meant neither ever got started.

WHAT HE DID

He enrolled in the Retirement and Legacy Programme after a friend recommended it. The programme structure — six sessions over several months — gave him time to think between sessions. The family briefing preparation module gave him and his wife a shared vocabulary for the conversations they had been avoiding.

THE OUTCOME

By the end of the programme he had a draft retirement income plan and had begun the process of preparing his will with a solicitor — something he described as feeling "manageable" for the first time. The three follow-up sessions helped him work through specific questions as the process moved forward.